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The most complete book about
Mystery Shopping that ever has been written.

”The book about Mystery Shopping”
by Veronica Boxberg Karlsson

Quote about the book by Professor Christian Grönroos:
"Finally a book explaining mystery shopping in a structured and rewarding way".

More info about the book >

The Mystery Shopping Academy

The Mystery Shopping Academy is the learning center tool for companies to learn more about Mystery Shopping. Example of client of the Mystery Shopping Academy are other Mystery Shopping Proviers, End clients, Producers and Suppliers, Managers, Employees, Students, Media etc.

The Mystery Shopping Academy can assist with:
- Training for managers
- Evaluation of Mystery Shopping Concepts

In the Bookshop you can find books for managers and employees.

Many available assignments for Mystery Shoppers traveling Worldwide

www.MysteryShoppingAirside.com

Mystery Shopping Reports can be available 30 minutes after the visit

Mystery Shopping can be used in any industry

Request a Quote for Mystery Shopping in your company

Professional Mystery Shopping Providers are members of MSPA

Scandinavian Service and Quality Award (SSQ) is a part of European Quality Award (ESQ).
The European Service and Quality Award is a program for development of Service and Quality in the Hospital Industry. All participants of the program are winners; the company, the employees and the customers!